FAQs

Welcome to the FAQs page, which has been designed to answer some of the most common questions I am asked.

Is Uma my MP?

You can easily check by using the FindYourMP tool. All you need to do is type your home postcode into the relevant box.

Can Uma help if she is not my MP?

No, even if the problem you experienced happened in Stratford and Bow. Very strict rules dictate that MPs can only offer assistance to people who live in and businesses that are located in the constituency they represent. The FindYourMP tool will provide details for your MP and you should then make contact with them.

What problems can Uma help me with?

Uma can primarily offer assistance with matters that Parliament and Central Government are responsible for.  See the advice page for more details of the kind of assistance Uma can provide.

Uma is not elected to Tower Hamlets Council or Newham Council and has no direct control over the decisions that they make on the various issues for which they have responsibility. These include social housing, rubbish/recycling collection, education and planning decisions. For those issues you should contact your locally elected councillors in the first instance as they will be best placed to offer assistance. You can find their details and information about their advice surgeries here.

Uma cannot intervene in ongoing legal disputes.

How long will I usually have to wait for a reply?

Uma receives many hundreds of requests for help by email, phone, letter and at her advice surgeries. Along with her caseworkers, she works to ensure that all enquiries are dealt with as quickly as possible but please allow up to 20 working days for a response.  Sometimes, with very complex cases or at times of peak demand, it may take a little longer.  Emails are treated with the same priority as all other forms of communication.

If, after that time, you have not had a response to an enquiry, please resend your email or call Uma’s office on 020 7219 7777.

How can I contact Uma?

You can write to Uma Kumaran MP, House of Commons, Westminster, SW1A 0AA, email uma.kumaran.mp@parliament.uk or call her office Monday-Friday on 020 7219 7777.

How can I get a ticket for a tour of Parliament?

Uma is always happy to try and help arrange a tour of Parliament for her constituents. Tours booked by MPs are free but are also very popular and booked up many months in advance. If you would like Uma to try and arrange a tour of Parliament for you, please contact her via email.  Be sure to include your full name and address in the constituency.

Commercial tours of Parliament are also run at weekends and when Parliament is in recess. The commercial tours can be personally guided as part of a group or with an audio headset. You can also book a commercial tour that includes an afternoon tea. Further details can be found here.

How can I help Uma?

Uma often hears from local residents who want to volunteer their time to support her work.  If you’re interested in helping locally, please fill in your details here.